UQ VETS hospitals continue to be available for all of your pet’s veterinary requirements with the health and wellbeing of our staff, students, clients and patients as our first priority.
We respectfully request that clients do not visit UQ VETS hospitals without prior discussion and approvals.
When arriving for a consult you will be required to sign in using the QR codes on display in the reception area.
These precautionary measures are in effect as of December 2, 2021.
The following precautionary measures may change without notice depending upon the latest advice from the state and federal governments and their medical advisers.
We continue to take the latest advice from the state and federal governments and their medical advisers.
- If you are sick with a fever or respiratory signs, are under quarantine, at risk of COVID-19, have travelled to high-risk or lockdown areas, or you are displaying COVID-19 clinical signs, please contact us immediately so we can help to reschedule your appointment and/or make alternative arrangements
- If you arrive with any of the above, you will be instructed to leave the clinic and ring us for instructions on how to proceed
- Wherever possible, UQ VETS will work with you to get all necessary paperwork completed, preferably electronically, before you arrive
- When you arrive you will need to sign in using the QR code available in the reception area
- When you arrive for an appointment you will be escorted to a consult room once it is available and cleaned
- To promote healthy hygiene habits all visitors are asked to sanitise their hands at various times. Hand sanitiser will be available at any time
- Social distancing guidelines must be adhered to, with a distance of 1.5 metres between you and other people whenever possible. We ask you to avoid unnecessary touching and adhere to a “no handshake policy”
- Visitation of hospitalised animals will continue with PPE (Personal Protective Equipment) as required
- To allow for social distancing, discharges and history taking may be mostly conducted over the phone
- We encourage contactless payment wherever possible
- Please note that leads, collars and other animal accessories will not be admitted with your animals
Small Animal Services EMERGENCY admissions
In the event of an emergency: